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Shipping & Returns
Shipping Policy
We ship to addresses within the United States, and every order ships free, with no minimum purchase required.
Orders are processed within 1-3 business days. Delivery usually takes 7-12 business days after processing. Because items ship directly from our fulfillment partners, delivery times can vary slightly by product and location.
Once your order is on its way, you'll get a confirmation email with tracking information so you can follow it to your door.
Return & Exchange Policy
Not the right fit? We offer 30-day returns on most items. Just send it back in its original condition and packaging within 30 days of delivery for a refund of the item price.
If your item arrives defective, damaged or incorrect, we cover the return shipping and send a replacement or full refund. For any other return, return shipping is paid by the customer. Original shipping is always free, so there is nothing to deduct.
To start a return or exchange, email contact@tools-fixer.com or use our Contact page. We reply within 1-2 business days and walk you through the next steps.
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